Delete Your NetWork Nation Account

Last updated: October 14, 2026

This page explains how to delete your account in the NetWork Nation mobile application (the "App"), operated by NetWork Nation LLC, what is deleted when you do, and what we keep. It applies to every kind of account in the App: players, community managers, clubs and coaches. It complements our Privacy Policy (Sections 6 and 7) and our Terms of Service (Section 13).

1. Delete Your Account in the App

You can delete your account yourself, from inside the App, without contacting us. Deletion takes effect immediately.

Sign in to the App.
Tap the NetWork Nation wordmark (the logo) at the top centre of any screen. A menu opens.
Tap Settings.
Scroll to the bottom of the Settings screen, to the section labelled Danger zone.
Tap Delete account. If your login holds more than one profile (for example a player and a community manager), you will see two buttons instead: Delete this account removes only the profile you are currently using, and Delete entire login removes every profile tied to your email address.
Read the warning and tap Continue.
Type the word DELETE in the box to confirm, then tap Delete account.

You are signed out as soon as the deletion completes. The deletion cannot be undone.

Club accounts: a club can only be deleted once no players are affiliated with it and it has no tournaments in progress. The App tells you what still needs to be cleared if the deletion is blocked.

2. Request Deletion by Email

If you can no longer sign in, or you prefer not to use the App, send an email from the address you registered with to support@network-nation.app with the subject "Delete Account". We may ask you to confirm your identity. We complete the deletion within 30 days of your request.

You can also use the same address to ask us to erase your name from historical results, standings and conversations (see Section 4), or to exercise any of the rights described in Section 10 of the Privacy Policy.

3. What Is Deleted

Deleting an account removes the following. Your login and contact details go immediately; the rest is erased or anonymised within 30 days, as described in Section 7 of the Privacy Policy.

Your login: your email address, your password (stored only as a salted hash) and the identity Apple or Google shared with us when you used Sign in with Apple or Sign in with Google. You can no longer sign in, and the email address is free to register again.
Your profile: your profile photo, date of birth, gender, playing level, bio, home city and home location, WhatsApp number and its visibility setting, country and region, language, notification and presence settings, push-notification token, referral code, QR code, favourite clubs, and your follow lists. Your profile disappears from search, follow lists, suggestions and feeds immediately and is shown as an inactive account wherever it is still referenced (see Section 4).
Your media and posts: photos, reels and stories you posted, with their captions, stickers, polls, tags, likes and comments, stop being shown to other users and are erased with the account.
Your messages: you lose access to your direct messages. Conversations you took part in remain visible to the other participants, with your account marked inactive, unless you ask us to erase them (Section 2).
Tokens: any purchased or courtesy tokens left in your wallet are forfeited at deletion. Tokens have no cash value and cannot be refunded, cashed out or transferred after the account is deleted, as set out in Section 13 of the Terms of Service.
Club and coach data (for those account types): the club or coach page, courts, prices, schedules, announcements, members list and staff shifts.

4. What Is Kept, and Why

Data	Retention	Reason
Historical match results, tournament standings, scores, ranking and rating history	Kept, shown as an inactive account: your name may remain on past results, no longer linked to a login, photo or contact details	Other players' records, rankings and ratings stay accurate. Email us if you want your name erased from these records as well.
Court bookings, class bookings and payment records processed by Stripe	Kept for as long as tax and accounting law requires	Legal obligation. Card details were never stored by us; Stripe holds its own records under its privacy policy.
Token purchase records (App Store / Google Play transaction identifiers and the token ledger)	Kept for as long as tax and accounting law requires	Legal obligation and fraud prevention.
Reports you filed and moderation decisions about your content	Kept for a limited period	Safety, enforcement of the Terms of Service and defence of legal claims.
Standard server logs	Deleted on their normal short rotation	Security and debugging.

5. Backups

Deleted data may persist in encrypted backups for up to 30 days before those backups are rotated out. Backups are never used to restore a deleted account.

6. Contact

Account deletion requests: support@network-nation.app
Privacy questions and data-protection rights: privacy@network-nation.app

NetWork Nation LLC
1309 Coffeen Ave, Suite 1200, Sheridan, Wyoming 82801, USA